Frequently Asked Questions
Your guide to premium vintage and modern tech.
Are your vintage electronics tested for quality?
Yes, every retro device undergoes a rigorous 20-point inspection and restoration process by our certified technicians to ensure full functionality before it is listed.
What is your shipping policy for fragile equipment?
We use specialized anti-static packaging and double-walled boxes to protect your electronics. Most orders ship within 1-2 business days with full insurance and tracking provided.
Do you offer a warranty on refurbished products?
Absolutely. All refurbished electronics from Retropia come with a standard 90-day warranty covering hardware defects and technical malfunctions.
Can I return an item if I change my mind?
We offer a 30-day return policy for all items in their original condition. Please note that opened software or hygiene-sensitive items like in-ear headphones may be subject to restrictions.
Do you ship internationally?
Yes, Retropia ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location and package weight.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and offer flexible financing options through Klarna and Affirm.